Code of Conduct

As users of our Village, you agree to uphold the following Code of Conduct:

 

1.      Honesty
Describe your listed items accurately and honestly. When you hire an item, be honest with the owner. Honestly really is the best policy.

 

2.      Respect

Treat others the way you want to be treated. Speak kindly, use your manners. It’s not hard to do.

 

3.      Communication

Get in touch with people sooner rather than later. Ask questions of others. Answer questions when asked. If there’s a disagreement, communicate.

 

4.      Timeliness

Endeavour to respond to others within 24 hours. Whether it’s answering a question or accepting a booking. No one likes waiting too long for an answer. If you don’t have an answer yet, communicate that. It all helps things to run smoothly.

 

5.      Follow Through

If you’re meeting another parent, show up when you say you will. If you’re running late, communicate.

 

6.      Harassment, Discrimination & Bullying

Are not accepted or at all tolerated. Just don’t go there. Again, we are a respectful Village and we operate with integrity.

 

7.      Be likeable

No one likes a Grinch. Be an easy person to deal with. If you’re not sure how, just apply everything within the Code of Conduct and you’re all set!